Delivery & Return
At Mega Mart Bazaar, we strive to provide you with a seamless shopping experience and exceptional customer service. To ensure transparency and clarity, please read our delivery and return policy carefully.
Delivery Policy:
Shipping Methods: We offer various shipping methods for your convenience, including standard shipping, expedited shipping, and same-day delivery in select areas.
Shipping Charges: Shipping charges may vary depending on the weight, size, and destination of your order. We may offer free shipping promotions on eligible orders.
Delivery Time: Delivery times may vary depending on your location and the shipping method selected. We aim to deliver your order within the estimated timeframe provided at checkout. However, unforeseen circumstances such as weather conditions or logistical issues may cause delays.
Order Tracking: Once your order is shipped, you will receive a tracking number via email or SMS, allowing you to track the status of your delivery.
Delivery Address: Please ensure that the delivery address provided is accurate and complete to avoid any delays or delivery issues. We are not responsible for orders delivered to incorrect addresses provided by the customer.
International Shipping: We currently only offer domestic shipping within [Country]. We do not ship internationally at this time.
Return Policy:
Return Eligibility: We want you to be completely satisfied with your purchase from Mega Mart Bazaar. If you are not satisfied with your purchase for any reason, you may be eligible for a return or exchange within [number] days of receiving your order.
Return Process: To initiate a return, please contact our customer service team within the specified return window. You may be required to provide proof of purchase and return the item(s) in their original condition, including tags and packaging.
Return Shipping: Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item received. We recommend using a trackable shipping method for returns to ensure safe and timely delivery.
Refund or Exchange: Once your return is received and inspected, we will process your refund to the original method of payment or initiate an exchange, depending on your preference and the availability of the item.
Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately to arrange for a replacement or refund. We may require photographic evidence of the damage or defect for quality assurance purposes.
Non-Returnable Items: Certain items, such as perishable goods, personalized items, and gift cards, may not be eligible for return. Please check the product description or contact us for clarification before making your purchase.
FAQs
Once your order is shipped, you will receive a tracking number via email or SMS. You can use this tracking number to monitor the status of your delivery on our website or through the courier's tracking system.
We accept various payment methods, including credit/debit cards, and other secure online payment platforms. Cash on delivery (COD) may also be available in certain areas.
Currently, we only offer domestic shipping within Pakistan. We do not ship internationally at this time. However, we are continuously evaluating opportunities to expand our shipping options in the future.
Delivery times may vary depending on your location, selected shipping method, and any unforeseen circumstances. We aim to provide estimated delivery times during the checkout process for your convenience.
If you receive a damaged or defective item, please contact our customer service team immediately. We will work with you to arrange for a replacement or refund, and may require photographic evidence of the damage or defect.